53) The third major phase in personnel management was a direct result of: E. THE INCREASING AMOUNT OF GOVERNMENT LEGISLATION. The remit of the Human Resources department encompasses an entire organization and plays an increasingly important strategic role. Relationship management competency. Stakeholders are those who can influence a given project and who in turn can be influenced by the … Psychological approach The problems of IR have their origin in the perceptions of the management, unions and the workers. Human resource management refers to the management of people as well as all resources pertaining to the human capital of an organization. The selection process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening. c. balanced scorecard. How the issues are settled depends on, The quality of the union-management relationship. That simply means, the ways of managing the human resources.In the organizational context, HRM refers to the utilization of human resources in order to achieve organizational goals and objectives.. HRM has several functions as … The important processes in Human Resource Management are - Human resource planning, Employee remuneration and Benefits Administration, Performance Management of Employees, Employee Relations … Involves handling the personal interactions necessary for providing services and supporting the organizational goals. Traditionally, the term "management" (sometimes referred to as "organizational management" or "business management") refers to the activities involved in the four general functions listed below. a planning tool used to analyze an organization's strengths, weaknesses, opportunities, and threats. The informal employee referral approach is a very low-cost recruitment method. The HR department thrives on specific principles, as highlighted below: People need to become engaged in learning for learning's own sake, During the recent workshop Martin attended, he practiced learning how to talk to his co-workers, how to listen to what they are saying, and how to read their nonverbal communication. Attrition . Which of the following statements during the election campaign would probably be viewed negatively by the NLRB? Through human resource planning, management prepares to have the right people at the right places at the right times to fulfill both organizational and individual objectives. The Social Security Act provides that most workers who have been laid off must register with the state employment agency in order to be eligible for unemployment benefits. In the absence of reliable data it is not possible to develop. As well as that, it is also an invaluable resource for time-poor managers who can rely on HR professionals for a wide variety of tasks. 3.b: Equal Opportunity refers to the procedures implemented by the organization to assure that it meets the requirements of the Equal Employment Opportunity sections of the Civil … Relationship management. Which of the following actions will help you to resolve the issue in a manner best for you and your organization? What role do an organization's employees play in training and development? Hence it is extremely important to manage stakeholders efficiently at every stage of the company’s life cycle. Develop the general policies and procedures by which local unions operate, Local unions elect a(n) blank_____, an employee elected by his or her work unit to act as the union representative at the workplace and to respond to company actions against employees that may violate the labor agreement, One major function of the National Labor Relations Board is to, Conduct the process in which a union is chosen to represent employees. Human resource management in China's township and village enterprises: Change and development during the economic reform era. 51) The second phase of personnel management arrived in the 1930s with: 52) If you were an HR professional in the 1940s or 1950s you would likely have had the following, D. HANDLING ORIENTATION AND PERFORMANCE APPRAISALS. 74) You have been hired as the Director of Human Resources at a telecommunications company. Frequently there is a hierarchy of a strategic plan, portfolios and programs of projects in which the investment programs, consisting of several associated projects, will contribute to achieving a strategic plan section 7.2.1 table note * . 39) Which of the following apply to employers and employees across Canada? The purpose of employee relations is to strengthen the employer-employee relationship through identifying and resolving workplace issues, measuring employee satisfaction and morale, and providing support and input to the company's performance management system. nating organizational resources and ensuring that an organization’s goals are success-fully met. EMPLOYEE RECOGNITION PROGRAMS AND MANAGEMENT DEVELOPMENT PROGRAMS, 6) HR department staff members are traditionally involved in key operational responsibilities. Maureen was aware that the downsizing was to occur and was informed of the process by which layoffs would occur, which she thought was fair. This usually includes the owner, employees, insurance companies and customers. She recently undertook research to identify, 11) The HR manager of Smith & Yu company was heavily involved in a downsizing exercise of the, 12) The core values, beliefs, and assumptions that are widely shared by members of an organization, 13) As the HR consultant of a newly formed company, Arun has planned a presentation for the line, B. FOSTERING EMPLOYEE LOYALTY AND COMMITMENT AND PROVIDING EMPLOYEES WITH A SENSE OF DIRECTION, 14) The prevailing atmosphere or ʹʹinternal weatherʺ that exists in an organization and its impact on, 15) Revlex Inc. has decided to allow its front line workers to make decisions regarding the ordering of, 16) Joe Brown was hired by a manufacturing firm as a supervisor. Strategic Human Resource Management is the practice of aligning business strategy with that of HR practices to achieve the strategic goals of the organization. Research shows that a supportive training climate at an organization enhances transfer of training. The HR department has transformed significantly from the task-oriented nature of administration it used to be in the 1980s. Human Resource Management (HRM) is a combination of two words ‘human resource’ and ‘management’. All other performers in her work group who were let go had also been rated "average." SWOT analysis. Management says that layoffs will occur if a union is elected. Quality service and products, innovation, and low cost, In the eyes of average Americans, the best employers, Seek to have a positive impact on society. Which of the following types of bargaining used in contract negotiation results in a win-lose situation? Human Resource Planning (HRP) process is – (a) A process, by which an organisation ensures that it has the right number & kind of people at the right place, at the right time, ca­pable of effectively & efficiently completing those tasks that will help the organisation achieve its overall objectives Training usually addresses current needs while development addresses future needs, Can be created by intensive socialization and training. Human resource management is the organizational function that manages all issues related to the people in an organization. Strategy formulation refers to the process of choosing the most appropriate course of action for the realization of organizational goals. 65) Management can lose its authority and power by empowering its employees. In the letter, you have, Included a statement about the size and quality of the applicant pool, Correct underutilization of qualified members of protected groups in an organization's relevant labor market, Federal contractors are required to file affirmative action plans with the Office of Federal Compliance Program (OFCCP). B. Ecosystem management is a process that aims to conserve major ecological services and restore natural resources while meeting the socioeconomic, political, and cultural needs of current and future generations.. Human Resource Development is the part of human resource management that specifically deals with training and development of the employees in the organization. Employees encourage each other to practice newly learned skills, A properly executed organizational needs analysis, Is accurately described by all of the above, Identifies gaps between a person's current capabilities and those identified as necessary for a particular job. What is the difference between training and development? 55) The fourth phase of HRM is ongoing. Definition: Project stakeholders are those individuals or groups that, potentially, have an interest in a given project. (PMBOK, 265-266). In the opinion of Jucius- Human resource refers to a whole consisting of inter-related, inter- department and interacting physiological, sociological and ethical components. Staffing. Talk to your supervisor or other appropriate person in the organization about the issue first. This is defined as: A) employee relations What is our plan for downsizing employees? If you don’t, re-read the Human Resource Management Outputs to be sure you have a good sense of them. The selection process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening. —James W. Walker. Collective bargaining is a complex process in which union members and management negotiators maneuver to win the most advantageous contract. Which of the following statements about the composition of negotiating committees is true? The members started the session as acquaintances and ended as friends. Human Resource Management, 15e (Dessler) Chapter 14 Building Positive Employee Relations 1) Joel is a manager who is doing an activity that involves establishing and maintaining the positive employee-employer relationships that contribute to satisfactory productivity and a cohesive work environment. What are the primary concerns of customers in their roles as stakeholders? Effective recruitment attracts individuals to the organization, In designing recruitment activities, the two central issues addressed are, Methods used to find applicants and sources to target, Are accurately described by all of the above, A(n) blank_________ is a database that contains information about the pool of current employees, Compared to external recruitment, internal recruiting. Chow, I. D A. accident prevention B. injury analysis C. workplace analysis D. safety 31 What human resource management task refers to the employees freedom from physical or emotional illness? Many employers value a good quality of work life while on the job, Organizations offer their employees training and development programs to improve their skills, safe and healthy work environments, fair and equitable selection and promotion systems, and jobs designed to increase employee self-esteem in order to, A competitive advantage derived from human resources is sustainable for a company when, Its employees have some rare and specialized skill not easily copied, The most difficult company culture to copy would be one that, Has evolved over time and actually suits the needs of the company, All of the people who currently contribute to doing the work of the organization, those who could potentially contribute in the future, and those who have contributed in the recent past are referred to as, Line managers, human resources professionals, and employees, Improving on-time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of. 40) The tendency of firms to extend their sales or manufacturing to new markets abroad is known as: 41) The globalization of markets and manufacturing has vastly increased: 42) The process of analyzing manufacturing processes, reducing production costs, and compensating. HRM is often referred to simply as human resources ().A company or organization's HR department is usually responsible for creating, putting into effect and overseeing policies governing workers and the relationship of the organization with its employees. Related content Development of Flood Forecasting Using Statistical Method in Four River Basins in Terengganu, … Which of the following statements about the relationship between federal and state laws is true? The behavioural (or human resource) approach to management basically assumes that A. people at work will seek satisfying social relationships, respond to group pressures, and search for personal fulfillment. 30. employees, which creates a superior-subordinate relationship. The principal objective of ecosystem management is the efficient maintenance and socially appropriate use of natural resources. Human resource professionals are needed in businesses … Environmental resource management is the management of the interaction and impact of human societies on the environment.It is not, as the phrase might suggest, the management of the environment itself. You should understand engagement of each stakeholder in relationship to the work complete on the project. 56) Characteristics of a profession include: 57) The broad objectives of HR associations across the country include: 58) The Canadian national body through which all provincial and specialist HR associations are, B. CANADIAN COUNCIL OF HUMAN RESOURCES ASSOCIATIONS. 5. (2004). TRAINING AND RETENTION STRATEGIES INCREASE IN IMPORTANCE, 22) Mortgage Financial needs to recruit 10 employees for a period of three months to assist its team of. ________ stakeholders are those whose concerns the organization must address in order to ensure its own survival, The stakeholders of the organization include all but. This term refers to the voluntary and involuntary terminations, deaths and employee retirements that result in a reduction to the employer's physical workforce. a. target forecasting b. predicted focus c. balanced scorecard d. replacement selection. Human Resource Management - Chapter 1 - 6 Flashcards Tags: Business & Finance , ... refers to a process of structuring organ, granting employees power to initiate cha 21 Cards Preview Flashcards Chapter 3 Equal Employment Opportunity A. 27) Characteristics of Generation X employees include: C. INDIVIDUALS WITH RESPONSIBILITIES FOR YOUNG DEPENDENTS AND ELDERLY RELATIVES, 29) If you were the HR advisor of a company where the majority of the workforce consisted of, 30) If you were the HR advisor of a company where the majority of the workforce consisted of. The conflicts between labour and management occur because every group negatively perceives the behaviour of the other i.e. Discrimination refers to the requirements imposed on the organization and the procedures implemented by the organization to assure fairness in hiring and promotion practices. ETHNIC DIVERSITY IS INCREASING. Stakeholder management is a complex process because stakeholders view their roles and allegiances, etc differ with situations and throughout the life cycle of the company. The difference here, is control takes action to correct the behavior and bring it back to normal. Which of the following is an example of a condition that strongly influences an employee's decision to join a union? Employee relations is an area within the human resources field. Employee relations 143 10. Human resource management is the process of employing people, training them, compensating them, developing policies relating to the workplace, and developing strategies to retain employees. Which of the following statements about how job applicants view recruiting practices is true? Be informed about laws and regulations protecting employees' rights, In a recent downsizing, Maureen, an average performer, was informed via email not to report to work the following Monday as her job had been terminated. Many employers value a good quality of work life while on the job . 44) Management practices in the late 1800s and early 1900s emphasized: D. TASK SIMPLIFICATION AND PERFORMANCE-BASED PAY, 46) The management philosophy based on the belief that attitudes and feelings of workers are. 34) Technological advances in manufacturing have: 35) Which of the following jobs are likely to increase in the market as a result of technological, B. 33) Which of the following statements is true? What are the responsibilities of line managers in unionization and collective bargaining? 50) In the early 1900s, personnel administration, as it was then called: C. PLAYED A VERY SUBSERVIENT ROLE IN ORGANIZATIONS. Stakeholder Management: Control Stakeholder Engagement. Resource planning is associated with different industries and approaches as well, including the … As they finished each puzzle, the group's sense of camaraderie increased. Strategic human resource management refers specifically to A. linking human resource procedures to organizational goals, employee needs, and societal demands B. tactical methods and procedures to achieve specific strategies C. developing knowledge workers in order to enhance corporate profits D. human resource planning for corporate take-overs E. Essentially involves understanding and carrying out the functions of human resource management. Usually, managers and supervisors will be ultimately responsible for the hiring of individuals, but the role of human resource management (HRM) is to define and guide managers in this process. PROJECT STAKEHOLDER ANALYSIS 3.1Introduction: Project managers are not completely free to set project objectives: they have different groups of stakeholders to consider. The most direct and dramatic response to a union-management negotiation deadlock that the union can make is a, The most common type of grievance filed by unions is blank____________. B) concepts and techniques used in leading people at work. A broader set of stakeholders is involved in the formulation and implementation of human resource strategies that is referred to by Schuler and Jackson as a ‘multiple stakeholder framework’. Sustainable Human Resource Management. In a corporation, a stakeholder is a member of "groups without whose support the organization would cease to exist", as defined in the first usage of the word in a 1963 internal memorandum at the Stanford Research Institute.The theory was later developed and championed by R. Edward Freeman in the 1980s. This refers to the obligations on the business to have a positive social impact and how this influences human resource management because it means that socially responsible decisions may have to take preference over business objectives. Human Resource Positioning - organizing the tasks at hand for employee onboarding Human Resouce Production - anticipating the needs of the stakeholders during a period of time Question 10 10. Since all of these questions are about Human Resource Management, this question in context may have seen easy. Even though the instructions for mixing paint colors were quite clear, the supervisor who was training the new hardware store clerk had her watch an actual demonstration of the mixing of a can of Desert Rose and a can of Newport Blue paint. A new process often used by companies to make sure managers are rating employees consistently is called _____. Encompasses an entire organization and the workers hiring, deploying and managing an interact! 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